Information
1. Payments are only accepted through Paypal.
2. Ordered items will be shipped to the Address recorded on Paypal.

3. We send all questionnaires or product by ourselves.
4. Questionnaires & Items are shipped from South Korea. So there's 12 hr time difference.
5. We would love to treat your questionnaire and product as soon as possible.
    If you have any questions or anything that you wonder, we will respond as soon as we could.

Shipping Methods
1.We want you to make sure that we send you after we get the message of your payment.
   (If you pay thru echeck, it might 7 to 10 days for the bank to check your check.)
2. We are not able to make shipments on
South Korea Weekends and Holidays.
3. Ordered items are generally shipped out within 24 hours.
4. We ship via Regular Air Mail unless E.M.S. method is chosen by you.

  - Economy Flat Rate Shipping(Regular Air Mail)
       This shipment usually takes between 10 to 15 business days for delivery.
       Tracking information is only available for shipments made from South Korea.

  - Expedited Flat Rate Shipping (E.M.S)
       This shipment usually takes between 4 to 8 business days for delivery.
       Tracking the location of items is possible in current time.

   This shipping date is America's as a standard. I would think it would take more time to get to Europe.
   Also, if there's no direct way from
South Korea, it could take longer.

5. Combined shipping is available for all items.
       Regular Air Mail  (Shipping cost per additional item) : US$10.99
       E.M.S  (Shipping cost per additional item) : US$19.99

" Rate the seller on the time it took to mail the item, not the time it took you to receive the item.
   Don't hold sellers responsible for delays in mail services, international custom delays,
   or for the time it takes for your payment to clear "


Refund Policy
1. Full refunds are made for any damaged, deteriorated or missing items.
2. Buyers are responsible to pay return shipping charges due to exchange of sizes or change of mind about the items.
3. Refunds will be made when the items are returned to the seller.
   Also, refunds will not include the original shipping cost.



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