Frequently Asked Questions

Q: How long does it take to see an improvement in the appearance of my lashes & brows?

A: Our efficacy tests have shown it takes approximately 3 to 4 weeks before you can see a noticeable improvement in the appearance of eyelashes and brows.

Q: How long will one container of RapidLash™ last?

A: If applied according to directions, one container of RapidLash should last approximately 6-8 weeks.  Daily applications to upper lash line only will provide a longer yield than if also applied to lower lash line and/or eyebrows.

Q: What if I forget to apply RapidLash at night?

A: A consistent routine is key to faster, better results; however if you forget and skip an application in the evening, apply product in the morning.

Q: Does using RapidLash twice a day obtain faster results?

A: No, RapidLash is designed to deliver fuller, healthier-looking lashes and brows with just a once a day application. Additional daily applications are neither necessary nor recommended.

Q: What should I do if I accidentally get RapidLash in my eyes?

A: In the event of direct contact with your eyes rinse the eye with plenty of water.  If irritation occurs or persists, consult with your physician immediately. 

Q: Is RapidLash safe to use on delicate skin close to the eyes?

A: Yes, RapidLash has been ophthalmologist-tested and found to be safe and non-irritating.  However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation.  Discontinue use and consult a physician immediately if you suspect an allergic reaction.

Q: Is it normal to experience some tingling on my lash line when I apply RapidLash?

A: You may experience a mild sensation upon application.  It should improve after a few minutes and with continued use you should no longer experience this mild tingling.  If the tingling persists or the sensation is associated with redness and/or irritation, discontinue use and consult with your physician.

Q: What happens if I stop using RapidLash?

A: Once you have achieved the desired appearance of lashes, it is recommended you continue to nourish and enhance your lashes to help keep them looking healthy and conditioned.

Q: Can men use RapidLash?

A: Yes, the product is unisex and the formula is clear and transparent which makes it ideal for men to use as well.

Q: Can I use RapidLash on my lower lashes?

A: Yes, however, use greater care when applying to lower lash line to avoid direct contact with the eye.

Q: Can I use RapidBrow on my eyebrows?

A: Yes, RapidBrow is beneficial for improving the appearance of thin, sparse eyebrows as well.

Q: Can I use RapidLash if I wear contact lenses?

A: Yes, RapidLash is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers as well.

Q: Can I use RapidLash while I have eyelash extensions?

A: Yes, RapidLash is a wonderful blend of nourishing ingredients that are suitable to use while you have eyelash extensions.

Q: Will RapidLash darken my lashes?  Will it darken the base of my lashes?

A: The product is clear and transparent in its formulation.  Due to the improved healthy condition, the lashes may appear fuller and thicker making the lash line may appear more defined.  The product is not intended to darken the skin.  However, a small number of consumers have reported a faint darkening of the lash line, similar to eyeliner.  If the effect bothers you, please discontinue use.

Q: Would RapidLash help if I have undergone radiation treatment and as a result my eyelashes and brows are very sparse?

A: Yes, consumers that have undergone such treatment said that with regular use of RapidLash™ the overall appearance and condition of their lashes and brows has improved.

Q: Can I use RapidLash if I am pregnant or breastfeeding?

A: We recommend that you discuss use of this product with your physician if you are pregnant or breastfeeding.