Size Details:
3T（Length 41cm, Shouler 26cm), 4T（Length 44cm, Shoulder 29cm), XXS (Length 47cm, Shoulder 31cm), XS (Length 50cm, Shoulder 35cm), S (Length 54cm, Shoulder 37cm), M (Length 60cm, Shoulder 42cm, L (Length 64cm, Shoulder 45cm), XL (Length 68cm, 48cm)
EXCHANGE POLICY:
1. Due to hygiene issues, strictly no exchange for underwears. Please check size and color carefully before purchasing. In the event that a wrong item or colour has been sent, buyer may request for an exchange via email to:
charmingprincess.dh@gmail.com with a photograph of the item within 7 days upon receiving item should buyer decided not to accept the item.
2. Buyer to bear the return postage fee. Upon receiving the wrong item sent, seller will proceed to mail out the original requested item. Should the original requested item been sold out, buyer could request for an alternative item with the same value.
3. Please note that we will not be responsible for any lost/delay/damage caused by Singpost Normal Mail. Normally it takes 3-5 working days. Delay in delivery can be 2 weeks or more than 1 month. Kindly wait patiently for your item to be dropped inside your mailbox. Qxpress is slightly expensive but it takes only two working days for your item to be delivered to your doorstep.
4. Charming Princess undertakes to check and ensure that item is in good condition before sending out buyer's order.
5. All orders will be mailed out according to the address as shown in Qoo10's system. Request for change in address is not allowed once item has been sent.
6. No exchange/refund should the product is not in original condition i.e. has been worned, washed, stained, damaged or tag being removed.
EXCHANGE EXCLUSIONS:
1. MEASUREMENT IS SUBJECT TO MAX 2-3CM ERROR TOLERANCE DEPENDING ON INDIVIDUAL MEASUREMENT METHOD OR PRODUCT BATCH.
2. THE COLORS YOU SEE ON THE MONITOR MAY BE SLIGHTLY DIFFERENT FROM THE ACTUAL COLORS OF THE GOODS.
3. PROMOTIONAL/AUCTION ITEMS CANNOT BE EXCHANGED OR REFUNDED.
