1. Do you have all products in stock?
Yes，sure，we have all products in stock and can be sent out within 2 business days once payment confirmed.
2. What's your solution once didn't receive the parcel?
We can re-send your order again without any extra fee. Please contact our service center directly for the replacement.
3. If the glass cracked when I received it，what should I do?
Any damage，crack or quality problem when you received the goods，we can send a new one for you immediately，but please take a
photo for us to show the problem first to help us to improve our service. Thanks in advance.
4.What's difference between the color of your packaging?
No difference，it's just our design and will just ship the color randomly.
5. Are you factory?
Yes，we are factory and support OEM/ODM order.
Payment :
Escrow is our preferable payment method， we also accept different payments as below:
Notice :
Import duties，taxes and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior buying.
Shipment:
Shipping will be arranged within 7 days after comfi#CCC payment
All goods will only be shipped to the shipping address provided by you.
Please make sure your address is correct
Will take 3-7 working days， you should pay the shipping cost.
Will take 3-7 working days， you should pay the shipping cost.
Will take 5-12 working days， you should pay the shipping.
Will take 5-12 working days， you should pay the shipping.
| Area | Times | |
| Asia | North America | 7-15 working days |
| West Europe | East Europe | 10-30 working days |
| Mid-East | Oceania | |
| South America | Africa | 30-45 working days |
| Russia | Brazil | 60-90 working days |
Notice: Holiday and weekend are not included in the working days.
Just for reference only.
Return & refund:
1)Please check the tracking information on the tracking website， and 3-7 days or more after delivery， the logistics information will be updated. If any problems about tracking information ，pls contact us before you put the order to dispute
2)Please contact us by message ，e-mail， or trade manager， if you have any other requirements.
3)Please check the package and the items are whether intact.
Feed back:
1)Your satisfaction is our pursuit，so if there is anything to make you unsatisfied，(including our product and service，or other thing)，please contact us to serve you again before you put the order to dispute， we will try our best to solve the problem for you.
2) If you are satisfied with our items and our service， please leave a Postive Feedback (5 stars 
) for us，it is very important for us to offer you our best service next time.