RAVENOVA's RAVENNA Tote Bag. The unique daily bag features the punching detail on the front side and a practical interior zipper pocket. It is neat, light-weight, and small but can accommodate many things. It is wearable as a tote and crossbody bag. Size: 24.5*21*13.5cm(553g). Crossbody Strap Length: 100~118 cm (adjustable in 5 levels).

PRODUCT DETAIL

Material

Shell: Coated Leather 100%

Actual Size

Length	24.5
Height	21
Depth	13.5

ㆍ Size is measured by laying a product on the floor to measure from the end to the opposite end and multiply the measurement by 2.
ㆍ Size unit is cm, and size may differ depending on the measuring point.
ㆍ There may be slight differences in an image color depending on monitor specifications or resolution.
ㆍ What is listed above cannot be reasons for an exchange, return, or refund; they will be classified as customer's simple change of mind.

Product Information

(Posted in accordance with Public Announcement of Provision of Product Information for e-commerce.)

Product Information
Type	Tote Bag
Material(Main Materials)	Shell: Coated Leather 100%
Color	Pink
Size	F
Manufacturer	Samsung C&T
Importer	N/A
Country of Origin	KOREA
Handling Precautions	1. Not washable as this product contains leather arrangements. 2. Shape deformation may arise on leathered area when washed. 3. For partially contaminated areas, immediately wipe off using lukewarm water and neutral detergent when stained. Arrange the shape and dry in a shaded area. 4. In the case of dark colored clothes, continuous exposure to day light may cause colors to fade away. ACC - BAG - Not Washable
Quality Assurance Standards	1. Compensation will be made for justifiable damages in accordance with the Consumer Dispute Settlement Standards notified by the government. - For laundry anomalies from defects within fabrics, trims, seaming, indefinite sizes, unaccountable labeling (no or lack of labeling), and inadequate fabric composition: Free repairs, exchange and full price refund will be made within 1 year from the date of purchase. However, for seaming defects, free repairs will be made even after 1 year past the warranty period. - For unfit sizes and dissatisfying design or color: Exchange for the equivalent product at the same price, when with no product defect or damages, can be made within 7 days from the date of purchase.
Provider of After-Sales Services	SAMSUNG C&T

LABEL

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Shipping/Return Information

Shipping Information

International shipping fee may vary depending on regulations of foreign countries.

Shipping Period

Ship in 3 days from the day after payment is completed (Operating based on Seoul/GMT+9, excluding weekends and holidays)

Average International shipping time is up to 7-15 days (Based on Korea business days).
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Additional delivery time will be estimated up to 5-7 days for KUHO brand due to the reason that a small quantity is made for all items.

Precautions of Return

Requesting your return is only available when your order is preparing status.
Requesting your return is only available through 1:1 inquiry if your order is in transit.
Exchange is not available for international shipping items.
Please note that return request must be made within 15 days from the date your item is delivered.
(Return request after 16 days from the date your item is delivered must be proceeded through 1:1 inquiry.)
If a refund/return shipping fee occurs because of change of mind, the fee shall be deducted from the amount of refund.
You must return an item in the same condition as it was received, not used or altered in any way. Otherwise, return cannot be made.
For hygiene reasons, items such as jewellery/underwear cannot be returned.
Return request is available after your item is delivered at My Page. Customers need to ship it to the international return pick up site after entering tracking number.
Returning items have different required conditions. For more details, please ask through 1:1 inquiry.