Product Information
(Posted in accordance with Public Announcement of Provision of Product Information for e-commerce.)
Product Info | Material/Purity/Band Material | Velvet |
| Capacity(Weight) | 90g |
| Manufacturer | bpb |
| Importer | |
| Seller | KOREA |
| Measurements | 30cm |
| Handling Precautions | Be cautious of contaminations. |
| Product Specifications | Necklace |
| Warranty certificate provided or not | Y |
| Quality Assurance Standards | 폐사는 본 제품에 대해 재정경제부가 고시한 품목별 소비자 분쟁해결 기준에 의거하여 다음과 같이 소비자 피해를 보상해 드립니다.
1. 피해보상은 의뢰일로부터 7일 이내에 보상여부 및 보상내용을 통보해 드리며 통보일로부터 15일 이내에 보상조치해 드립니다.
2. 표시된 가격을 초과하여 물품을 구입하였을 경우와 제품의 품질표시와 제품의 내용이 일치하지 않을 경우에는 30일 이내에 환불을 요청하시면 환불하여 드립니다.
3. 소비자 부주의로 인한 제품 또는 훼손 변형 및 품질보증기간이 경과한 제품은 보상의 책임을 지지 않으며 수선 및 수리가 가능할 경우 실비로 수선해 드립니다.
4. 소비자께서 피해보상 의뢰시에는 반드시 본 제품의 품질보증서 또는 영수증을 지참하시기 바랍니다.
보증기간: 상품 구입일로부터 1년 |
| Provider of After-Sales Services | bpb: 82-070-4208-9963 |
Shipping/Return Information
- Shipping Information
- International shipping fee may vary depending on regulations of foreign countries.
- Shipping Period
- Ship in 3 days from the day after payment is completed (Operating based on Seoul/GMT+9, excluding weekends and holidays)
- Average International shipping time is up to 7-15 days (Based on Korea business days).
- When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
- Additional delivery time will be estimated up to 5-7 days for KUHO brand due to the reason that a small quantity is made for all items.
- Precautions of Return
-
- Requesting your return is only available when your order is preparing status.
- Requesting your return is only available through 1:1 inquiry if your order is in transit.
- Exchange is not available for international shipping items.
- Please note that return request must be made within 15 days from the date your item is delivered.
- (Return request after 16 days from the date your item is delivered must be proceeded through 1:1 inquiry.)
- For returning your items, please use EMS as your delivery courier.
In case of using other courier services, refund might be delayed due to below reasons
1. Parcel rejected by the customs
2. Identification of returned parcel - If a refund/return shipping fee occurs because of change of mind, the fee shall be deducted from the amount of refund. For an item return caused by customer’s change of mind, refund will be processed after a deduction of 2500 KRW of shipping fee to Korea. However, shipping fees will not be charged for returns of defective product or other imputation caused by company.
- If your item is not in the same condition as it was first shipped, (Washed or worn) return is not possible
- For hygiene reasons, items such as jewellery/underwear cannot be returned.
- Return request is available after your item is delivered at My Page. Customers need to ship it to the international return pick up site after entering tracking number.
- Returning items have different required conditions. For more details, please ask through 1:1 inquiry.
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