Warranty by Voxtera

• 14 days warranty upon manufacturing defect from date of receive.
• For warranty claims:
• STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details: 
  - Name
  - Contact number
  - Delivery address
  - Purchase Order number
  - Problem
• STEP 2: Upon confirmation, a mailing address will be provided.
• STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera
• Delivery costs for warranty claim / return / repair covered by customer. 
• Voxtera will cover delivery costs of replacement or repaired product to customer.
• Printed receipt will be required as proof of purchase.
• Warranty claims which do not fulfil the steps above will not be processed due to missing information.