Store Policies                                                                                        

stablished on Jan.1th 2010，ZXWW Co.， LTD..We focus on best product quality and fast shipping service， becoming the No.1 seller in this field of DHgate is our unremitting target. The team of ZXWW with 6 years` experience in the World e-business. Think line`s objective is supplying the best quality with the lowest price to our customers. We will do our best to offer each customer the best product and service. So You Can Trust ZXWW and feel confident when doing business with us.

Customs
Based on our 5 Years` experience， we know how to avoid the customs. In case， the package got problem with customs. We take all responsibilities to re-send. (But buyer should work together with us， and try to clear the package with customs ).

Customs Taxes
All customs taxes will be at buyer`s expense， seller do not need to take the responsibility according to DHgate`s policy.

Door to Door Shipping

We will try our best to offer more faster and safer shipping service， we will take DHL as our first choice. Most wholesale orders will be shipped by DHL except address is remote area. The DHL is more faster and safer to delivery，it just needs 2-5 days to arrive.So if necessary，we will send the items and items` packagings apart to avoid damaging the packagings and decreasing shipping fee caused by volume.Orders that address isn`t remote area will be shipped by DHL.If your address is remote area，we will send items to you by EMS.You can check whether your address is remote area through DHL Official Website by inputing your local postal code.

Package loss

If you still do not receive the package by regular time (not included holiday or some special cases). Please contact us for help，

we will do some investigation with the shipping. If there is still no result， final solution (re-send&refund)can be offered within 5 days.

Payment

DHgate do not accept Paypal， but you can pay through Visa， Bank transfer， Western Union etc. For more details， please check on this link:http://help.dhgate.com/help/buyerhelpen.php?catid=2302&artid=D74DDC2074E3D504E04010AC0C645DF9

Feedback

We maintain high standards of excellence and strive for100%customer satisfaction!Positive Feedbackis very important. We request that you contact us immediately BEFORE you give us neutralornegativefeedback， so that we can satisfactorily address your concerns.It is impossible to address issues if we do not know about them!

Seller Promise                                                                                      

Customer Service

1. You have 7 days to contact us from the date it was received. If this item is in your possession more than 7 days， it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number， specific reason for the return， and your DHgate ID.