PRODUCT NAME

Wiley Business Process Mapping: Improving Customer Satisfaction

PRODUCT CODE: PROD130044011

PRODUCT INFORMATION

Technical Details


Product Details

Product Dimensions

Package Dimensions
Width : 5.9 inch
Height : 1.4 inch
Length : 9.1 inch

Item Weight: 1.15 pounds (View shipping rates and policies)
Shipping Weight: 1.2 pounds (View shipping rates and policies)

ASIN : 0470444584