unfortunate event that you receive the product, which is sent not as described or the product is damaged in the shipping, please contact us as soon as possible to arrange return. 1. The products we produce are of the highest quality, so if you are not happy with an item you bought, please contact our customer service team at trademanagerr cn1518311596qsve as quickly as possible. We will be able to help you with anyreturns and refunds based on the item's condition. 2. If the goods you received are not as described. Please let us know us and send back to us within 3days for reimbursement. We will refund resend within one week from receipt of the returned goods. 3. We offer 12 months warranty for all our products. All items must be returned in their original condition (with our warrantysticker, LCD screen protector, original packaging). strongly advise our customers to test the products first beforeinstallation. A return will only be valid and a refund processed after receiving the items. Buyer is responsible for return shipping