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This is how we pack and delivery our bags to you.
We ensure your order sent and arrived safely in good condition.
PBP004 (new)
"Dry Wet" Separation Backpack
For the active man who travel around the world,
who demand a bit more from his backpack.
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PBP003 (new)
Multi-Purpose Travel Backpack
For the man who loves to travel and comfortable
in expressing his own unique personality.
system
Material: Nylon
Colours: Black, Grey
Size: 31(L) x 45(H) x 15(D)cm
Exterior: 1 front zip pocket, 1 side zip pocket
Main Compartment: laptop pocket, 1 zip pocket, 1 card pocket
Can accommodate a 15" laptop
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BBP003 (new)
Minimalist Laptop Backpack
For the man who loves & has lots of digital gadgets
without compromising on style.
Material: Water resistant synthetic leather
Colours: Black
Size: 31(L) x 45(H) x 15(D)cm
Weight: 0.65kg
Can accommodate a 15" laptop
Advantages
Large-Volume
Water-Resistance
USB connection @ exterior
Slim & Modern Design
Water Resistance Zipper & USB Connection
Storage for your 15.6" laptop
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PBP002
Korean-Style Unisex Backpack
For the man who keep up to fashion trend and is meticulous to details.
He who expect a good backpack that allows him to organise things
systematically & also an extension of his personality
Material: High Quality Nylon with PU Leather
Colours: Black, Blue, Cream
Size: 29(L) x 46(H) x 16(D)cm
Front Compartment: 1 zip pocket, pen & card pockets, iPad pocket
Main Compartment: laptop pocket, zip pocket, 2 covered pockets
Can accommdate a 15" laptop
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PBP001
Minimalist Retro Leather Backpack
For the minimalist who is very clear of what he wants.
A self-confident man who brings only the important & essential stuffs,
cos the rest will just weight him down in his stride.
Material: High Quality PU Leather
Colours: Black, Brown
Size: 31(L) x 41(H) x 10(D)cm
Inner Compartment: 1 zip pocket
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URBAN BLACK COLLECTION
In urban city, you need a backpack
A backpack that can withstand the ever-changing weather conditions
A backpack that can blend in yet with subtle differences
A backpack that is practical & stylish
A backpack that can match up to all your needs
UBP003
Big Capacity Backpack
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UBP002
Backpack with height extensions for more capacity
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UBP001
Backpack big enough to have a delicated basketball compartment
Visit our affiliated shop Life is Great @
Notices
Our Commitments
We strive to post out your parcel on the same day and Qxpress collection on the next working day once the payment is confirmed. We also promise that 95% of the time you would receive your items within 1 - 3 working days regardless of which delivery service you choose. Lastly, we would like to ensure you that we are Singapore sellers with all items listed in Qoo10 are "ready stock”.
What to do when received defective or wrong item?
For any defect/wrong item delivered, please contact the seller for exchange via email at thesecretroom_sg@yahoo.com within 48 hours upon receipt of the item. We will respond to your email within 24 hours.
Any shortage of item or wrong item received
a) Provide picture of the item contents within the parcel package,
b) Provide picture of the parcel package with the delivery information.
Defective item received
Provide picture of the defective area of the received item.
If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
If the faulty product is out of stock, an exchange will be granted once the faulty product is returned to us.
Shipping fee will be incurred from seller end.
Kindly contact us before making review.
Delivery Terms & Conditions
We strongly recommend Qxpress, Smartpac service and Singpost Registered Mail to our buyers.
Because it is faster, reliable, and comes with tracking number.
Seller will update tracking in the system once order confirm.
Singpost Normal Mail is the most cost effective shipping method in Singapore. However it is not trackable.
If the parcel is lost, Singpost will not be responsible and there is no way to recover the parcel.
It also takes longer time to deliver.
Non-receipt Claim issue (Did not receive the item)
Orders shipped via Qxpress:
If you do not receive your order even after order status has been changed to ‘Delivered’,
please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message
at ‘Question & Answer’ section below. We will attend to your enquiry within 2 working days.
