Product specifications and features
Delivery charges


REDEMPTION INSTRUCTIONS
  1. Upon Purchase, send us your e-Ticket Code. Once we received and verified, an email containing the voucher code will be send to your inbox within 3 working days.
  2. Once receive of vouchers, download our PhotobookJoy Designer software at http://www.photobookjoy.com.sg/PhotobookJoyDesigner/Download
  3. Follow the instruction below to make your own photo book:http://www.photobookjoy.com.sg/Tutorial/QuickStart/Make-your-own-photobook
Important
General
Warranty by PhotobookJoy Singapore
7-day warranty from date of receipt.
For warranty claims:
STEP 1: Email support@photobookjoy.com.sg and provide the following details:
- Name
- Contact number
- Email address
- Delivery address
- eTicket Voucher code
- Attached eTicket
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to PhotobookJoy, Singapore. Delivery costs to be covered by customer.
PhotobookJoy Singapore will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.