Exchange Policy :

Items sold are not refundable. 

Exchange can be done within 7 days after receiving the items for defect items only.  

Please email support@onlineactivemarketing.com for enquires of exchange

Buyer to bear all the delivery charges (2 ways)  

If you have a defective item, you want to return. Please contact us within 3 days from you receive the shipment.

All return items must be returned with it's original packaging and accessories. we will 1 to 1 exchange or refund

the money to you when we get the return items. Please contact me before you return it. 

Shipping Policy:

Sellers ships from Monday to Friday after payment is cleared .

Items will be posted out within 3 working days upon receiving payment ,it will be posted out through registered mail

with tracking no., usually it should take 7-10 working days to your side, if you want the items fast, please choose express .

If an item is out of stock, you will be informed and full refund will be given if you do not wish to wait for restock.

Shipping locally from SG! Shipping time as follows:

Singpost Normal Mail : 2 - 4 working days

Singpost ( Registered mail with tracking ) : 2 - 3 working days

Note: We will recommend you to use Singpost ( Registered ) for ease of mind during delivery as you are able to track the lastest information on your parcel!

We will not be responsible if mail is lost through the use of normal mail.

Thank you for your kind understanding

Warranty and Guarantee:

12 months Warranty. Buy with confidence!

If you have NOT received item in 25 days, we will check it with post office, and then resend or refund any missing item.

Please contact our email address: support@onlineactivemarketing.com 

If item is defective in 3 months, We will send you a replacement without extra charger, or offer refund after we receive

the defective item.

If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective

item. But you have to pay the extra shipping fee.