welcome to "hismith"
we promise the dolls are 100% the same as pictures
2. Payment must be made with in 7 days of auction closing.
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| 1. We ship items via EMS， DHL， UPS， TNT， China Post or Hong Kong Post. 2. Orders processed within 24-48 hours of payment verification. 3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 4. The images shown are not the actual item and are for your reference only. 5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekend and holiday. Transit times may vary， particularly during the holiday season. 6. If you have not received your shipment within 30 days from payment， please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 7. Due to stock status and time differences， we will choose to ship your item from our first available warehouse for fast delivery.8. Delivery Time:  (Other countries or remote areas may take longer.)   |
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1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days， it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number， specific reason for the return， and your DHgate ID.3. Return shipping is to be paid by the Buyer.
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| 1. We offer 12 months limited Warranty of Manufacturer for defective items (excluding items damaged and /or misused after receipt). 2. If you have any problems with the item received， please let us know within 7 days after received. Please contact us before send items back! If problem really exists， a replacement or a refund is available after we receive the items in goods condition!
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We maintain high standards of excellence and strive for 100% customer satisfaction!
Feedback is very important to us. We request that you contact us immediately
BEFORE you give us neutral
or negative
feedback， so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
