Warranty by Voxtera Marketing (M) SDN BHD
- 30 days warranty upon manufacturing defect from date of receive.
- For warranty claims:
-
STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details:- Name
- Contact number
- Delivery address
- Purchase Order number
- Problem - STEP 2: Upon confirmation, a mailing address will be provided.
- STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera.
- Delivery costs for warranty claim / return / repair covered by customer.
- Voxtera will cover delivery costs of replacement or repaired product to customer.
- Printed receipt will be required as proof of purchase.
- Warranty claims which do not fulfill the steps above will not be processed due to missing information.