*International normal airmail: you cannot use this way(because we can’t find tracking number)
*International registered airmail(with tracking number): 5~7 day
*EMS: 3~4 day
Cancel, Return and Exchange
"Customer Satisfaction" is our top mission
If you are not satisfied with our product, you can clearly return to us for full refund or exchange to different product within 14 days of your received date.
Since the item is posted from korea. no cancellation.
All returned products must be Unused, Order free, and Packed in Original Package.
Please note that you are responsible for returning or exchanging postage fee.
If you decided not to keep the product by changing your mind.
Except following cases.
01.Manufacturer defects of the items ( see the definition below)
02.Incorrect item were sent
On these specific cases, you may directly inquire to seller and provide appropriate evidence to proof your claims.
Once your claim is approved, we will give you how to return, exchange or refund your item.
Customer center
(121-886) Sonidel Global Co.Ltd #104, 392-2, Hapjeong-dong, Mapo-gu, Seoul, South Korea
TEL) +82-(0)70-8869-3899, FAX) +82-(0)2-927-3488
Business hours: 10h–18h in Korean Time(Except Weekends and Holidays)
