About US

OUR shop is electronic product development and sales of electronic cigarette， electronic cigarette accessories，

atomizer， electronic tools， etc. mainly.

Company products relative to peers is very competitive， good price， high quality and the company is constantly developing new products， we firmly believe that only innovation can make the product sell better.

Shipping

1. All items and accessories will be doubled tested before shipping， to be guaranteed in brand new condition .

2. Most in stock orders will be arranged shippment within 24 hours， preorder products need to wait for longer.

3.Shipping Method and Delivery Time (for your reference):

DHL 3-5 Days

UPS3-5 Days

4.If you find that the we do not ship to your country， please contact our DHgate team.

Warranty

All products need to be double examined before shipment. If there is any defective product， please contact us immediately， our DHgate service team will give you reply within 24 hours.

Warranty Policy:

1. 6 Months for kits & batteries; 3 months for tanks.

2. We will offer Free Replacements(for Defective Body) in yourNEXTorder after confirmation by pictures/videos.

Feedback

1. Customer feedback is very important to our vape shop. If you are satisfy with our products and service， welcome to leave a 5 star positive feedback and support Catherine2016. We sincerely apprectiate it.

2. If you're unsatisfied， please kindly send us a letter. Our DHgate service team will try our best to solve the problem and offer a nice shopping experience. Please do not leave neutral or negative feedback before contacting us for resolution.

Please give us the opportunity to resolve any problem happened. We understand the concerns and frustrations you might have， and will try our best to resolve the issues.

Contact Us

Catherine2016， We Are Making Miracles!

If you are interested in cooperate with Catherine2016， please do not hesitate to contact us aboutproduct， price negotiation， shipping，custom declarationor other help needed. All letter will be replied 24 hours with professional feebback.

YOU ARE ALWAYS WELCOMED !