1-months warranty upon manufacturing defect from date of receipt.

For warranty claims:

STEP 1: Email Voxtera at support@voxtera.com.my and provide the following details: 

- Name

- Contact number

- Delivery address

- Purchase Order number

- Problem

STEP 2: Upon confirmation, a mailing address will be provided.

STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera

Delivery costs for warranty claim / return / repair covered by customer. 

Voxtera will cover delivery costs of replacement or repaired product to customer.

Printed receipt will be required as proof of purchase.

Warranty claims which do not fulfil the steps above will not be processed due to missing information.