In the unlikely event that you are not satisfied with your purchase, we are happy to offer all our customers refunds (excluding original postage paid) or exchanges for items returned within 14 days of receipt. Please note that all products must be returned unused, in its original packaging. We suggest you use a traceable method of shipping as we cannot be held responsible for any lost items. To help process your request as quickly and efficiently as possible we include a Returns form and Returns label with all orders. Returns and refunds are usually processed within 24 to 48 hrs of receipt of goods. IMPORTANT: If you are returning an item , please marke the package as 'RETURNED GOODS'or Gift . and declare about 15-20 usd value for the parcel. |