Welcome to our store! If there is any inquiries from you,pls don`t hesitate to contact us.Yours interest always meet with our careful attention!Thanks!

Open-heart Rhinestones Dog Pendant Charm:

1.Material: zinc alloy,Czech stones

2.Lead/Nickle free

3.Color:clear,rose

4.Packing: 1pc/opp bag+back card

International Buyers ? Please Note:
1).Full payment must be made within 7 days of placing your order.

2).Buyers are responsible for any tax/duty charged in their own country.

3).Buyers are responsible for any insurance required.

China Post Air Mail  for the order package (? 2 kg),

DHL, EMS or Fedex courier for the order package(<2kg)or(

1). Pls contact us if you are not sure whether the order package above 2kg.

2). We DO NOT ship on Saturday or Sunday.
3). All orders are dispatched within 1-7 business days after payment(according to the goods).

4). The Tracking Number will be provided after your order has been shipped.
5). Delivery time needs longer than usual during the periods below:

-----May Day (April 29-May 5), workers in China will be on vacation, we can`t ship your items out during the holiday till it ends.

-----China National Day (Sept. 29-Oct. 5), workers in China will be on vacation, we can`t ship your items out during the holiday till it ends.

-----Chinese New Year(),workers in China will be on vacation, we can`t ship your items out during the holiday till it ends.

1).All our items are checked and packed in good condition before dispatching.We offer 100% Satisfaction Guarantee to all our customers. If you find any problem with our items, please do not hesitate to contact us within 7 days upon receipt of items. We will help you to solve any problem.

2).Items returned should be in its orginal undamaged and unused condition.

3). Should returns be required: 
    Step 1) Contact us via Alibaba.com`s message center
    Step 2) Provide as much detail as possible about the problem you are having
    Step 3) Authorization to return the item will be issued
    Step 4) Return the item for the agreed exchange or refund

4). Buyer should provide us the tracking number of the package returned