All products ready in stock, Customer can pickup in same day of purchase once received the store pickup voucher. Please Contact via WhatsApp with your order number and collection time in advance.
Available country: 140+countries
Size: 3-in-1 SIM (Regular, Micro and Nano)
Duration:7-30days
The duration is based on consecutive calendar days from and including the day of activation;
Support customize and add-on
Data: Unlimited 3G data
Calls & SMS:
Receiving Calls/SMS is FREE, CANNOT call out
Free unlimited outgoing texts
Data sharing: Available
Support Frequencies:
2G/GSM,850Mhz
3G/WCDMA,1900Mhz
4G/LTE, Band4(Band2, Band12),1700/2100Mhz
Dual SIM phone please make sure phone support 4GLTE and leave un-used slot empty.
Note：Customize Phone/Phone locked by carrier are not supported.
How to use:
Activation Online
After receiving the SIM card, just follow the steps below:
Visit Hi.andystrip.com/Email Hi@andystrip.com/ WhatsApp(SMS only, +65 8811 1234)
Submit Activation Details（Order number，SN code，Activation time）
Plug and Use When Arrived Destination.
Note: please submit your activation details at least 2 days before your trip.
Activation time usually will be around 9:00am（Los Angeles Time）, closing time will be around 24:00. (The certain o’clock cannot be guaranteed, different cities have time difference)
Please be noticed that neither rescheduling of activation would be arranged, nor refund will be given, if you change your travel itinerary without noticing us at least 4 days in advance.
Please ensure your 4G/LTE and data roaming is enabled and note that this sim card is valid for 10-30 consecutive calendar days from and including the day of activation. Dual SIM phone please make sure phone support 4GLTE and leave un-used slot empty.
(For details, please check out the user manual that comes with the product.)
Customize/Add-on: Available
Email via Hi@andystrip.com or WhatsApp(SMS only, +65 8811 1234) with your order number, SN code and date (Form YYYY/MM/DD to YYYY/MM/DD)
Package Included:
SIM Card Package
User manual
Gifts
FAQ
1. Does this sim work in my phone or devices?
Make sure you have an unlocked mobile device and support the frequencies mentioned above. You can contact to your device’s manufacturer or check with the device’s technical specifications for details.
2. what do I need to do if it is not working?
Please ensure "Cellular Data setting” and "Data Roaming setting” is On and double check "how to use” and "APN setting” in the user manual. If you still cannot make it, please contact us via hi@andystrip.com or WhatsApp(SMS only, +65 8811 1234) with interrelated problems statement and screenshot. We will response as soon as possible.
3. If I travel abroad for 16 days, are not provided on your item type, what should I do?
Email via Hi@andystrip.com or WhatsApp(SMS only, +65 8811 1234) with the date (Form YYYY/MM/DD to YYYY/MM/DD) you travel, we can customize the plan according to your submission.
1. Singpost SmartPac Mini(+$3.2): 2-3 working days
Deliver to recipient's doorstep. If unsuccessful, postman will deliver to letterbox instead. (Trackable but redelivery not available)
2. Singpost A.M. Mail (+$4.9): Next working day
Deliver to recipient's doorstep or letter box. Delivered by 11am next business day if A.M. Mail is posted. (Untrackable)
3. Free Store Pickup
Reserve in advance is always welcome. Walk in purchase is also available
Redemption Address & Location：20 Maxwell Road #06-09H Maxwell House Singapore 069113;
Redemption time: 9:30am-6:30pm daily (lunch time: 12:30pm-1:30pm)
Redemption contact: WhatsApp (SMS only): +65 8811 1234
Note:
For store pickup, WhatsApp your order number and pick up time before collection.
Any questions, please do not hesitate to contact us via hi@andystrip.com or WhatsApp(SMS only, +65 8811 1234) before leaving us any non-positive feedback. Thanks and appreciated.
No matter what situation, refunds, exchange or return or not, communication with us is required first. Provide proof and allow us to determine the issues with you.
