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Delivery details 1).Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days upon receipt of payment. 2).Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation . 3).You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world. 4).As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer. 5).We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force majeure reasons. 6).For package missed on the way to the destination, we would try our best to contact with our post office and update the latest information for you. However, there may be some delayed reply because of the time difference.
Return Policy 1). Thank you for your interests and trust in our items. We have very strict quality control system, and we will check every package before we ship it out. 2). We accept return and refund or reshipment for any reason in 7 days after the pacakge delivered. For the quality problem or items not as described, we pay two-way shipping fee; For buyer's reasons, the buyer need pay the shipping fee.3). After 7 days but within one month, the buyer pays the two-way shipping fee to exchange for a brand new one,and 30% restocking fee will be charged. 4). Please contact us via DHgate messages before return the package or open a dispute, Thank you. Feedback 1).We deeply hope that you are pleased with your purchase from us. 2).Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. 3).Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you. 4).Our job is to make your purchasing be a worry-free experience. Thank you! |
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