REFUND & EXCHANGE
If our product is poor quality or we sent a wrong item to you , you can request a refund or exchange . If you want to exchange , pls whatsapp or message or call to us , please do not ask question in Qoo10 system , thanks
Refund follow below steps :
| step 1 | you request refund in Qoo10 system |
| step 2 | we receive your refund request |
| step 3 | please mail back the item in 15 days |
| step 4 | after we receive the return mail , we confirm your refund and Qoo10 refund the money to you . |
***********************Disclaimer*************************
Dear All Valued Customers, Please Call Us @ 9364 9887 or SMS or WhatsApp To Check on Our Stocks Availability before making your way down for collection.