TERMS AND CONDITONS  
PLEASE READ BEFORE BUYING!

Note: Please note the actual Colors may not look exactly the same due to camera lightings and screen resolution. Measurements may vary 1-2cm differences from the pictures as the products are handmade. Purchase only if you could accept the differences. Otherwise kindly please do not purchase from us. Pictures are zoom-in for you to have a clearer view of it. Colors may still vary from your mobile phone / computer monitor screen due to the camera lightings while taking the photos. Alternatively customer could also cash and carry at the store if you want to personally see the colors.

EXCHANGE / REFUND POLICY

All products are well checked which have to pass through Quality Check System before shipping to you. Rest assured buying from us! Please read the terms and conditons before purchase. Once buyer made the purchase, means you have accepted the terms and conditions. We do not accept excuses if customers do not read terms and conditions on this listing site.

Regarding any change of mind for bags colors (you must meet the terms & conditions below before we allow any exchange):
1. You must contact us via whatsapp 9897-9777 (If you come down without informing us, NO exchange is allowed.)
2. Within 7 days counting from date received the product, you must Hand Carry it back to our Paya Lebar warehouse.
----->**7 days is inclusive of all days in the week (Monday-Sunday).
----->**Example: If you received the product on 24 Nov 2016, within 7 days means last day to exchange is 30 Nov 2016.
3. The bag plastic packaging must NOT be open and damage. If product found damaged by the buyer, we will not allow any exchange. (*We will know if customer is lying when you brought the product back to us damaged or other reasons. Our CCTV SURVEILLANCE INSPECTION 24/7 Quality Check is on going everyday).
4. We will inspect the product before allowing for exchange. Damaged = No exchange.
5. This is also prior to availability stocks. If the color you want to exchange no stock, there will not be any exchange due to no stock.


If customer do not want the product, and wish to have a refund, (you must meet the terms & conditions below before we allow any refund):
1. You must contact us via whatsapp 9897-9777 (If you come down without informing us, NO refund is allowed).
2. Within 7 days counting from date received the product, you must Hand Carry it to our Paya Lebar warehouse.
---->**7 days is inclusive of all days in the week (Monday-Sunday).
---->**Example: If you received the product on 24 Nov 2016, within 7 days means last day to bring down the product is 30 Nov 2016.
3. The bag plastic packaging must NOT be open and damage. If product found damaged by the buyer, we will not allow any exchange. (*We will know if customer is lying when you brought the product back to us damaged or other reasons. Our CCTV SURVEILLANCE INSPECTION 24/7 Quality Check is on going everyday).
4. Customer have to bring the product down to the warehouse.
5. Shipping fee will not be refunded as we have already paid the courier to deliver to you once.

 

 

We reserved every rights to cancel promotions/offers / modify website without prior notice.
This is prior to availbility of stocks and events!