1) Wrong order sent
2) Formation of bubbles within the tempered glass with the protective film on.
IMPORTANT: Bubbles caused by removal of plastic protection film is not counted as a manufacture defect. No exchange will be done for products with bubbles formed between the glass and the protective plastic film.
3) Cracked upon delivery.
Disclaimer:
1) AstaTech will not be resposible for any cracks/bubbles/scratches caused due to poor/incorrect installation on buyer's part.
2) All refund/exchange/return cases have to be backed up with photo evidence.
3) Do not peel off the protective adhesive layer, once protector film is peeled off, we will not process your query for resend/refund/exchange.
4) Please bear in mind the possibility of lost mail due to the usage of non-registered mail with no tracking number provided.
6) Purchasing our product means that you have AGREED to our terms and conditions.
TERMS AND CONDITIONS FOR DELIVERY
1) All orders will be mailed out latest 24 hours upon placing your order.
2) All orders will be mailed out via Singpost.
3) Please bear in mind that non-registered mail may be subjected to lost mail due to lack of tracking number.
4) AstaTech will not mail out any orders that are meant for exchange or return. Kindly head down to our office to do 1-to-1 exchanges.
5) Should your purchase be damaged upon receiving it, please kindly contact AstaTech via Qpost (Qoo10 Inquiry System)
6) Please view all the Terms and Conditions stated before making your purchase. By purchasing our products, it means that you have read and accepted all the terms and conditions stated.
Thank you.