** All Orders will be packed and mailed out within

3 working days after confirmation **

Unless otherwise stated

Post within Singapore

Normal Mail - Package will be delivered to the mailbox directly if the parcel is too big singpost postman will send to your doorstep. In case of unsuccessful delivery, the postman will leave a collection slip on your door or mailbox for collection at the nearest post office. No tracking number is available for normal mail.

Registered Mail - Package will be delivered directly to the doorstep of the address issued. Tracking number is available. In case of unsuccessful delivery, the postman will leave a collection slip on your door or mailbox for collection at the nearest post office or you may also request one time free redelivery from singpost.

We shall not be held any responsibilities for lost mail by normal postage.
We strongly recommend customers to use Registered mail.

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Do follow my facebook shop to see

my new items and promotions

https://www.facebook.com/pages/VogueEsta/127996217358393

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Refund / Exchange

Refund will be made if the purchased item is out of stock.

An exchange will be done only if the item(s) sent to you is incorrect or defected*
Cutting issue is not considered as defected item.
Strictly for defected item only can exchange back the same design item.

We will recommend that if there are any defect goods / wrong please contact us:
vogue.esta@gmail.com

Local Postage: Defect item / wrong item photo must send us within 7 days after you receive the parcel.

We will not be responsible for the returning shipping fee (from buyer to Vogue.Esta).

Buyer are to ensure the incorrect or defected item(s) to reach our office.

Item must be in original condition.

Refund
We will take 3-5 working days to process the transaction.

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Happy Shopping and Have a Good Day!! ^,^