Product Description
Professional grade amplifier. 36db gain designed for use in medium to large distribution systems amplifying signals from 40MHz to 900MHz, so it works especially well amplifying cable TV and HDTV signals in homes with multiple TVs and/or long cable runs. Also amplifies indoor or outdoor TV and HDTV antenna signals for best reception. Works perfectly with cable modems. Adjustable gain control for optimum picture quality. FM trap to eliminate interference from FM broadcasts. Circuitry designed for maximum stability. Metal housing. Lightning protection. Plugs into a normal AC power outlet. UL listed. FCC Approved. Brand new in factory-sealed packaging Troubleshooting steps, 1 - This is an antenna amplifier which is only meant to increase the signal. 2 - While the item may work on a case by case basis with TIVO boxes, the item was not designed for TIVO boxes in mind, so perhaps a note can be placed such as " Not recommended for TIVO boxes" 3 - As we purchase the item from Trisonic, they advised the case with the used item is not possible as they inspect all returns and do not resell opened items. Perhaps the item was damaged in transit. They advise that they follow this process for all customers. 4 - As for the item running hot, it is not an indication that it it is defective. As we know, phone chargers can run hot. It is advised that the item should be placed where it can best access room temperature. 5 - As for the reception only receiving 8 rather than 35 channels, reception can be an issue time to time based on the location of the customer. If a user is very far away from a tower, it can increase the amount of channels, but the further away the towers, the less the increase in reception. 6 - Lastly, the user needs to use the dial marked Gain to increase (clockwise) to increase signal strength. Strength can be decreased by turning it counterclockwise.