AboutWESTBIKING

WESTBIKINGstartedin2001withonegoal:Createadifferentcyclingexperienceforpeoplearoundtheworld.

ThefoundersofWESTBIKINGwereUSengineersandChina-to-WorldCyclingAthlete.Theyunderstoodtheirstrengths.So・tomakecyclingmoreenjoyableandaccessibletopeoplearoundtheworld・theydidwhattheyknewbest.Theysetouttoimprovethecyclingexperiencebyfollowingthreeguidingprinciples:Inspiration・Innovationandcraftsmanship.

Itbeganwithlightweightaluminumframes.TheabilityofWESTBIKINGtoproducehigh-qualitybikesatanaffordablepriceallowedmoreriderstoexperiencecyclinginawholenewway.Sincethen・WESTBIKINGhaspioneeredadvancementsinbothaluminumandcompositeengineering.Weintroducedthefirstaffordablecarbonfiberbike・andtransformedhigh-performanceroadbikeswithourTotalCompactRoaddesign.Inmountainbiking・WESTBIKINGarealwaysdoingthebest.

Overthelast14years・WESTBIKINGhasgrownwellbeyonditsmanufacturingrootstobecometheworld'sleadingbrandofqualitybicyclesandgear.Withmorethan700retailpartnersworldwide・weaimtoinspireadventureinallriders・fromcasualtocompetitive.

WESTBIKINGbikeswindesignawards.Butmostimportantly・theywintheheartsofriderswhochoosetomakecyclingapartoftheirlives.Wesupportthatchoice.Wethinkitmakestheworldabetterplace.

YOURLIFEPARTNER・WESTBIKING.

Payment

Weacceptthesepayments:CreditCard・Escrow(Alipay)・Beloto・MoneyBookers・WestUnion・T/T・etc.(MasterCard・VISA・BankofChina・QIWI・etc.)

Shipment

(ChinaPost・SingporePost・EMS・DHL・UPS・FedEx・TNT・etc)

InYopoonStore・orderwillbeshippedoutwithin1-4workingdayssinceyoufinishpayment・notincludeweekendandotherholiday.

Wedonotguaranteedeliverytimeonallinternationalshipmentsduetodifferencesincustomsclearingtimesinindividualcountries・whichmayaffecthowquicklyyourproductisinspected.

Pleasenotethatbuyersareresponsibleforalladditionalcustomsfees・brokeragefees・duties・andtaxesforimportationintoyourcountry.Theseadditionalfeesmaybecollectedattimeofdelivery.Wewillnotrefundshippingchargesforrefusedshipments.Theshippingcostdoesnotincludeanyimporttaxes・andbuyersareresponsibleforcustomsduties.

ChinaPost(FreeShipping):

DeliveryTime|Country

10-20WorkingDays|Japan・Singapore・Korea・Malaysia・Thailand・Indonesia

12-25WorkingDays|UnitedStates・Canada・UnitedKingdom・Germany・France・Italy・Israel・Austria・Australia・Ireland・Bulgaria・Poland

12-26WorkingDays|Norway・Portugal・Sweden・Switzerland・Slovakia・Greece・Hungary・Belgium・Denmark・Finland・Croatia・Spain

13-27WorkingDays|Turkey・NewZealand・Russian・Ukraine・Belarus・Philippines・Romania・Lithuania

20-45WorkingDays|Brazil・Kazakhstan・Chile・etc

ReturnPolicy

Wewillrefundyouifyoureturntheitemswithin2weeksofyourreceiptoftheitemsforanyreason.However・thebuyershouldmakesurethattheitemsreturnedareintheiroriginalconditions.Iftheitemsaredamagedorlostwhentheyarereturned・thebuyerwillberesponsibleforsuchdamageorloss・andwewillnotgivethebuyerafullrefund.Thebuyershouldtrytofileaclaimwiththelogisticcompanytorecoverthecostofdamageorloss.

Thebuyerwillberesponsiblefortheshippingfeestoreturntheitems.

Warranty&Maintenance

Weofferthe1monthfreereplacement.Buyersmayrequestforareplacementwithin15daysfromyourreceiptoftheproduct.Thebuyershouldreturntheproductintheoriginalconditionstousandshouldbeartheshippingcostsforreturn.

Wealsoprovidefreemaintenance.Thebuyershouldreturntheproductintheoriginalconditionstousandshouldbeartheshippingcostsforreturn.Ifanypartisrequiredtobereplaced・thebuyershouldalsopayforthecostsofthepartstobereplaced.

Beforereturningtheitems・pleaseconfirmthereturnaddressandthelogisticsmethodwithus.Afteryougivetheitemstothelogisticcompany・pleasesendusthetrackingnumber.Assoonaswereceivetheitems・wewillrepairorexchangethemASAP.

SizeorFitIssues

Thesizesareillustratedwithspecificmeasurementsinthedetailedspecifications.Pleasecheckthespecificationsbeforeyouplaceanorder.Normallytheallowabledifferencesinthesizeareapproximately0.5inchinmeasurement.Ifyoufindthesizeoftheproductsdonotfityou・youcandirectlycontactus.

ColorMismatch

Differencesincolormaybecausedbysomeotherreasonssuchascolorreflectioninthemonitor・lighting・backgroundetc.However・ifyoubelievethattheitemreceivedisinwrongcolor・pleasecontactustoseeifareturnorrefundispossible.

Feedback

Pleaseleavepositivefeedback5starsifyouaresatisfiedwithourunitsandservices.Yoursatisfactionandpositivefeedbackarereallyveryimportanttous・YopoonCompany・China.

Ifyouhaveanyproblemswithouritemsorservices・pleasefeelfreetocontactwithusfirstbeforeyouleavenegativefeedback.Wewilldoourbesttosolveanyproblemsandprovideyouwiththebestcustomerservices.