Import duties, taxes and charges

Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer`s responsibility. Please check with your country`s customs office to determin what these additional costs will be prior to bidding/buying.These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

Attention:

Before you finish your order via DHL,UPSTNT,Fedex, please check the follow link to
check that maybe your city has aremote cost,if it has remotecost,contact us before order:

DHL:http://remoteareas.dhl.com/jsp/first_main.jsp
UPS:http://www.ups.com/media/zh/hk/ea_surcharge.pdf
TNT:http://www.tnt.com/express/zh_cn/site/home/support/_______1.html
FEDEX:http://images.fedex.com/us/services/pdf/Zipcodes_OPA_ODA.pdf

Payment Method

There are many payment methods available on DHgate.com as listed below. You choose the most convenient to you,maybe you can check from the follow link:

http://help.dhgate.com/help/buyerhelpen.php?catid=2302&artid=D74DDC2074E3D504E04010AC0C645DF9

Shipping Detail

Normally,The item you ordered will be shipped within 1-2 business days after your payment is clear . By the way, you bought the item from opposite side of the earth , so it needs a little longer time to deliver.

Resend

All the items will be sent within 2 business days after the confirmation of your payment.Contact us if the item has not arrived after 4 weeks.
We will send the item to the address of your Paypal registered. Please ensure your address is correct.

Refund or Return Policy

Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
Please contact us, we will provide returns the address. If you have not contacted us, direct items will be sent back to us,items will be refused without tracking number and returned to the sender. Buyer is responsible for additional shipping costs for items that are returned refused or undeliverable. Your name, auction number, and reason for return should be included in the email. items returned must contain main packaging materials.
Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
It may take up to 7 business days to process your return after we receive your product.
If the item is found non-defective, the item will be sent back to the buyer. Buyer is responsible for All Return Postage and Shipping Charges.

Feedback

Dear buyer,we appreciate your business.If you are satisfied with our service.Please leave us a positive feedbackwith"Perfect 5-starsand please treat the transaction fairly.
Customer is God. Before you leave any 1,2 ratings, a neutral/ negativefeedback and open any dispute on DHgate, please do contact us to get a better solution .We would like to resolve your any problem.
Our system automaticially leave you positive feedback once it is left for us

Contact US

If you have any questions or comments about our products or policies, You can contact us by leaving us an DHgate message or email us.
We will be responded within 24hours.Customer satisfactory is most important to us.
Please email us first before leaving negative feedback. Give us a chance to serve u. Thank U...
We do our best to serve each and every customer the best we can.