** PLEASE NOTE THAT THIS SET ARE MADE OUT OF SQUIRREL HAIR! **
If you are vegan/ want synthetic hair, this is not for you, as the hairs are natural animal hair (premium squirrel hair), which has a very very soft and bouncy texture.
THE COLLECTION
Retail Price: $210 USD
About The Collection
Master the art of makeup with The Collection, an eight-piece brush set created by makeup artist Wayne Goss and handcrafted in Japan by skilled artisans. Designed with versatility in mind, each brush features a carefully tapered shape to prevent fallout and ensure the smoothest, most even application possible.
"The Japanese make the best brushes in the world, and I knew I wanted them handmade. It was so important to me that my brushes be different from all of the others on the market." - Wayne Goss
This updated set features the redesigned Brush 05, originally introduced with The Anniversary Set in 2015.
Why It's Special
How to Use
See our collection of video tutorials with Wayne Goss to learn how to use each brush in The Collection. Wash your brushes occasionally with a gentle brush soap and let them dry hanging upside down. Some shedding is normal during the first few uses.
Shipping
Your order will be shipped by Singpost Registered Article. Tracking number will be provided.
Processing Time: 1 working day.
Shipping Time: 1-3 working days (Registered Article takes 2 working days longer)
International Shipping: 7-8 working days
RETURN POLICIES
The Buyer must contact us within 48 hours of receipt and must follow our return policies and procedures for all returns.
The returned merchandise must arrive in new, unused and re-saleable condition, including ALL original packaging and Packing Slip(s). The QR-Code label(s) MUST be stuck on.
The Buyer is responsible for the shipping cost to return the product.
All returns must have a tracking number.
After we have received your returned item, we will check it and process the refund to your original payment method. Any shipping costs will not be refunded. Please allow 5-10 business days for us to process your returns case.
Due to health & hygiene reasons, we do not accept returns/exchange on any opened or used products.
Please note that we do not accept returns or refunds for any products we list as Non-Refundable. Please check and place these orders carefully.
Orders returned after 48 hours, or without our acknowledgement will NOT be handled.
Policies regarding Broken or Defective Items
When you receive your order, please inspect your items carefully. If you receive any broken/defective item(s), please contact the delivery company and contact us immediately (within 48 hours of receipt).
Do not discard the box, shipping label, packing slip or the broken/defective item(s). Take photos of these and send them to us with your order number within 48 hours of receipt. Our Customer Service Team will get back to you as soon as possible.
Your Order
Orders will be shipped with handling time of 1-2 business days (Saturday, Sunday and Public Holidays excluded) after payment has been cleared. Please ensure your shipping address is correct.
All items will be checked, handled with care, wrapped with protective materials and well-packed in boxes before sending out.
Tracking Number
All orders are shipped from Singapore via Singpost Registered Mail with a tracking number. We will upload the tracking number for your information.
Other Couriers: Courier will update you with SMS/text messages
Delivery Time
Delivery from Singapore to Malaysia/Hong Kong/Other Asian countries will take 5-8 business days by registered airmail. Please be aware that the above are for reference only and there may be delays due to peak season, custom clearance, remote areas, postal strikes and/or unexpected weather conditions, etc. We appreciate your patience and understanding in this matter. Please contact us if you do not receive your order after the ETA period.
Order Cancellation
If you would like to cancel your order after it has been placed, please contact our Customer Service team within 1 hour. However, if the order is processing or has been dispatched, we regret that it cannot be changed or cancelled.
Occasionally (but very rarely), order(s) or parts of an order may need to be cancelled or put on hold for various reasons such as; invalid shipping address, payment verification issues, item(s) not available, etc. Our Customer Service team will contact you if your order has been put on hold.
Incorrect Address/Refused/Unclaimed/Undelivered and Returned Shipments
Please note that if your order is sent but then returned to us due to Incorrect Address/Refused/Unclaimed/Undelivered or Uncollected reasons, upon receipt we will deduct 20% of the total value as restocking & handling fee and refund the remaining amount. If you would like us to re-send your returned order again, a payment of 15% of the total value is required as re-shipping & handling fee. Please contact our Customer Service team to follow-up.
Postage Packaging
All makeup brushes are wrapped in plastic film, then bubble wrapped. Brush sets that come in the pouch/casing will be put into the pouch/casing, then bubble wrapped. We use polymer mailing bags which are tear-proof and water-proof to mail your orders.
Colour Difference
There may be a slight variation/difference in colour between the item photo and the actual product you receive due to lighting, computer monitor display settings, etc. We will try our best to provide clear product description. However, we cannot accept cases or disputes for these reasons
Order Issues or Any Concerns
We strive for 5-star positive feedback and customer satisfaction! If you have any enquiries, please contact us and we will be happy to help solve any problems you encounter.