• Normal mail carries a risk & not traceable.
• Normal mail usually take 2 to 14 working days to reach you. If you need the mosquito patchurgently, pls opt for Reg Mail.
•  We will snap shot your order before send out as proof of mailing
• As we have no control on the parcel once the parcel is drop into the Singpost letter box, pls take note that we are not responsible for lost packages. 
• If Singpost return us the packages, we will sms / call to inform.
• Redelivery on Singpost returned item requires a postage top up. 
• We strongly encourage customers to opt for Registered Mail service.