Origins from Japan,Alive endevour daily to design unqiue timepieces that only Alive can produce. Creating an irreplaceable timepiece isn't easy to do in this oversaturated market,but Alive was founded for that purpose. Alive strives to build distinctive high-quality timepieces that match our customers' expectional tastes.

Alive Athletics Tokyo supports unique musicians,athletes,and artist that follows only thier own way of life. From the beginning they've been cooperation with us by giving advise and inspiration on ideas and timepiece design.

Alive watches remind us to enjoy each moment as one of Finest Luxury. Life is too short to not treat each second that way.

"Always unique,limited and uncommon in the market"

Most orders are processed by our warehouse within 1-2 business days.

We will ship the item through courier service providers with valid tracking number.

In-stocks items will usually ship within 3 business days of receiving cleared payment and are estimated to usually arrive within 3-9 days (depending on the carrier and excluding holidays).

Keep in mind that adverse weather conditions,remote delivery locations and carrier delay could cause your actual delivery time to be slightly longer.

All goods sold are not refundable or exchangeable.

We will ensure that all items are packed safely and in good condition before delivery.
If there is problem with item(s) you receive,please contact us for exchange as per policy written below.

3 calendar days to return item from the date you received. This policy does not apply to goods which have been used,damaged after delivery,or if any attempt has been made to alter the product or if they have been damaged or broken by the customer.

If you received damaged item,return postage will be borne by you; and seller will bear the re-delivery postage.
Item can be only replace with the same product.

Please send us an email if you do not receive your items within 1 week from the date we post out.
Warranty Period : 1 Year
Warranty Type : International Manufacturer Warranty

This warranty does not cover the watch case,strap,glass,bezel,crown,dial,battery,and packaging,any damage resulting from improper care,accidents or normal wear and tear.

Guarantee is void if the watch has been repaired/serviced by anyone other than ourselves or damaged by abuse or by accident.

Products may be returned within 14 days of delivery date for a refund. All returned merchandise must be returned in the condition it arrived including all original packaging and accessories in order to receive a refund. We will credit the cost of the merchandize according to your method of payment (refund will be given as Money Back).

However,if for any reason this return policy is not strictly adhered to,we will not be responsible for issuing any refunds and will not do so.

As for the shipping costs as well as the import duties and fees required for return shipping will not be refunded. International orders will also be subject to the conditions as stated above.

For Shipping Damages,if the item reaches you in damaged condition,save the shipping carton and notify us immediately. Please do not return the damaged or broken merchandize to us unless you receive our instructions to do so. This is necessary so that you do not lose your right to file a claim. All claims for damaged goods must be made with the carrier within 7 days of the Delivery date. We shall not be liable for any special,incidental,or consequential damages.