Surge protection starts when your product ships; mechanical and electrical failures are covered after manufacturer warranty expires                                                                                                                If we can't fix it， we will issue you an Amazon Gift Card for full replacement value                                                                                                                Protection when you need it from a name you can trust                                                                                                                No deductibles or additional fees. Easy claims online or by phone. Contract is emailed to you within hours of your purchase.                                                                                                                Fully Transferable. 100% refund within first 30 days