3 months warranty upon manufacturing defect from date of receipt.
No warranty for PowerBank
For warranty claims:
STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details: - Name - Contact number - Delivery address - Purchase Order number - Problem
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera.
Delivery costs for warranty claim / return / repair covered by customer.
Voxtera will cover delivery costs of replacement or repaired product to customer.