- What is the life span of eS-7? How long does this product last?
Depending on volume and frequency of usage, as well as water quality, it is estimated to last between 6 - 12 months
- Why is the estimated life span such a wide range of between 6 - 12 months?
Besides volume and frequency of usage, a lot depends on the feed water quality. Life span is extended a lot more if water quality is good, without heavy sediments/contaminants. For regions with poor water quality, some form or pre-filtration (eg. Central Water Filtration System), is recommended to reduce the burden on your drinking filtration systems or shower-filters.
- Do I throw away the unit once the lifespan is up? Is there no replacement of cartridge?
For this particular model eS-7, once it has reached its lifespan, you are advised to replace with a new piece.
- How much chlorine can be reduced?
Through showers, we are exposed rather extensively to chlorine than drinking alone. The e-Life Shower helps reduce between 40% - 80% of chlorine, depending on the chlorine levels present in the water.
- There is leakage at the inlet / outlet connection to eS-7 unit, what should I do?
You may try using scaling tape to stop the leak & tighten the unit.
- Can the eS-7 be installed horizontally?
As long as the water pressure and flow permits, it is able to function vertically or horizontally.
- The shower cannot be screwed on properly.
Please check the threading of the unit or the pipe connection.
- Can the eS-7 inlet & outlet be installed in a reverse manner?
No, it is not recommended to install in a reverse manner, being the water pressure may loosen the cartridge in the unit, thus obstructing optimal performance.
- My shower heater outlet is very close to the wall & there is not enough clearance to install the eS-7, what should I do?
The suggestion is for you to attach a flexi hose adaptor or elbow adaptor in between the unit & the heater.
- Can I use hot water for eS-7?
Yes, you can enjoy your usual hot showers.
(1) This warranty is only applicable for Singapore only
(2) The warranty must be registered on-line at www.hyfluxconsumer.com - within 14days from the date of purchase
(3) Hyflux consumer products are guaranteed against manufacturing defects for a period of twelve (12) months from the date of purchase. On-line warranty registration will enjoy additional 3 months extended warranty - 15months in total from the date of purchase
(4) This warranty is not transferrable. In the event of a warranty claim, the on-line registration will provide proof of ownership.
(5) The following are not covered under this warranty:
a. Damages due to misuse, negligence, abuse or failure of the purchaser to follow normal operating procedures outline in the user's manual
b. Damages, losses, defects or malfunction as a result of Act of God, fire and flood
c. Normal wear and tear, corrosion, rusting or stains
d. Cartridges which are consumables as part of the wear-n-tear products, are not covered under the warranty
e. Products being used for commercial and/or industrial purposes