| CSL SWITCH STAR neo MI363 |
One year local warranty (manufacturer)
Bundle Comes with:
* Free 350MB Data & $70 Talktime with Singtel HiCard
* Free 2GB MicroSD Card

Play Store 
Discover the latest apps and games. Purchase and enjoy instantly on your Android phone or tablet.
Google Search 
Search the world's information, including webpages, images, videos and more.
Hangouts 
Chat with friends and family on the internet using Google Chat.
Sound Cube 
Music store embedded into CSL mobile phones. User whom purchase a selected CSL mobile phones are able to download 80 free songs.
WhatsApp 
WhatsApp is a cross-platform mobile messaging app which allows you to exchange messages without having or pay for SMS.
Youtube 
Youtube is a place to discover, watch, upload and share videos
Google Maps 
Find local businesses, view maps and get driving directions in Google Maps.
Facebook 
Social utility that helps people communicate more efficiently with their friends, family and coworkers.
CSL Fun Club 
CSL Fun Club is a value added service which allow users to enjoy lifestyle info services and stay updated with the latest happenings!
Specifications
Network : GSM 900/1800MHz, WCDMA 2100MHz
Dimension :114mm x 60.5mm x 12.8mm
Display_type :3.5" HVGA Capacitive Touch (320 x 480)
Memory_card_slot : microSD, up to 32 GB
Internal_memory : 256MB RAM 512MB ROM
GPRS/EDGE : Yes/Yes
Modem_speed : HSPA+,HSUPA
WLAN : 802.11b/g/n, WiFi hotspot
Bluetooth : 2.1 with A2DP
USB : Micro USB
Primary_camera : 2.0MP
OS : Android 2.3.5 Gingerbread
CPU :Qualcomm snapdragon S1, 1.0GHz
GPS : With A-GPS support
Special Price Brought to You by KSOnline
12 Months in-house service warranty
(Original unlocked export set)
OR
KS Multimedia Pte Ltd
111 North Bridge Road
#02-65A Peninsular Plaza
Singapore 179098
Hotline – 65-9657 0297
(between 11am and 10pm daily)
Email - customercare@ksmultimedia.sg
Exchange / Refund Policy:
Determination of successful shipment delivery
Delivery is considered successful based on the delivered status of tracking number of delivery service provider. Delivery is also considered successful even if you are not the recipient of the goods at your specified delivery address. To avoid this, it is advisable to provide valid delivery address where you can receive the goods at expected delivery time (for example your home or office)
Product Exchange Policy
You are required to check the product package, once you receive it from delivery, if it is defective due to shipment. The same applies to self-collection. You must check the product package carefully before you leave our premise. If you failed to check it after first 7 days and if defect is arisen from such shipping, you have to bear all the responsibility.
You are required to inform us if you do not receive the product 3 working days after we inform you to deliver. Your product might be lost on the way. We are not responsible for the loss if you opted for non-registered mail. Unless we will help you check with shipping provider and if it is considered shipment loss, we will replace a new one. See 2.2 how we determine shipment delivery is successful.
Once you know or feel the product is defective, you need to stop using it. You are required to pack it back properly if reasonably possible to the extent you first received the product. Then prepare to send back the product at your own cost and arrangement.
Defective product is subject to us and our distributor’s confirmation. Product defect is considered from the viewpoint of original design defect only. If defect is arisen from your mishandling or other external factor, we consider warranty is void and we may charge you for additional cost incurred from the defect.
Once we confirm the product is defective, we will proceed to repair or exchange a new one in consultation with the distributor. The process may take some days to complete depending on the complexity of the issue and available of replacement. All the cost associated with this exercise will be borne by us.
Refund Policy
We do not provide refund for any purchase made.
We only repair or exchange a new one for defective product but no refund will be made. In case, we could not repair or get replacement for defective product, we will refund in consultation with the distributor. If the product is lost in registered shipment, we will replace a new one and no refund will be made. See above how we determine shipment delivery is successful.
Service Warranty terms and conditions (Carry-in Service only)
1. KS Multimedia will repair this phone free of service charge for 1 year from date of purchase. Free service is applicable to both hardware and software. Customer is still required to pay for the spare part cost if it is used in repair.
2. This warranty does not cover damage from accident, misuse, tampering, corrosion, rusting or stains, usage not in accordance with instructions, normal wear and tear, unauthorized alteration including operating system modification or repair without knowledge or approval from KS Multimedia Pte Ltd.
3. If customer wants to repair the phone whose warranty period has expired or it is not covered under warranty due to warranty terms and conditions, service fee will be charged, but which is 10% cheaper than normal service fee.
4. Warranty sheet must be produced together with proof of purchase (printable from Qoo10). Without this, warranty is considered void.