How to

• ACCESS THE HARD DRIVE
• STORE FILES ON THE HARD DRIVE
• EXTERNAL HARD DRIVE ENCRYPTION FOR MAC
• EXTERNAL HARD DRIVE ENCRYPTION FOR WINDOWS USING BITLOCKER

Other Resources

• APPLE TIME MACHINE
• WINDOWS 7 BACKUP & RESTORE
• WINDOWS XP BACKUP
• TOURO CLOUD BACKUP

Warranty & RMA

• IS YOUR DRIVE IN WARRANTY?
• CREATE AN RMA

Frequently Asked Questions

• EXTERNAL DRIVE TROUBLESHOOTING
• EXTERNAL DRIVE NOT RECOGNIZED
• How to return a failed drive under warranty
• Format for Windows (NTFS)
• Format for Mac (HFS+)
• Format for Mac & Win (FAT32)
• Safely eject/remove the drive
• How to prevent file corruption

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