Things to note
Recommended to ship by Qxpress with tracking number for easy tracking.
For non registered post, sellers are not responsible for loss of article.
Colour of product may vary due to lighting of picture.
Items will be posted within 1-2 business days

Exchange policy
Subjected case by case basis depending on the issue (defective, wrong item sent)
Items may be exchanged if unused and within 7 days of purchasing.
Do log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
Provide a picture for us to review and update on your request.