2 sets Wooden Rustic Candle Holder / Brownish Rustic Finish/ DM13G10-2 / 3

Shipping

SHIPPING SERVICES
There is just one method of shipment available.
- shipping by EMS from hong kong
  Free and Tracking Number included, 5 ~ 7 business days to reach
  And you will be able to track your parcel status online all the way from our door to your doorstep.

Note: We hope it arrives on time.
   But because of international delivery, delivery time will be highly depended on the courier company and local customs.
   Thank you for your understanding.

SHIPPING TIME
All items will be shipped within 2 business days after payment is received.

Contact Us

Please contact us keyvin3145@gmail.com. 
Most questions will be answered within 24 hours unless specified by the customer service agent.

Customs

We do not hold any liability on any issues relating to CUSTOMS including but not limited to delays and taxation. 
Please check with your country's customs office to determine what these additional costs will be prior to buying.

Return and Refund Policy

There are two cases in returns. 
- Change of Mind 
- Dead on Delivery

We do accept cancellation prior to shipping.

ITEM RETURNED WITHOUT ANY JUSTIFICATION NOR NOTICE WILL NOT BE ACCEPTED. ALL RETURNS SHOULD BE DISCUSSED AND AGREED UPON WITH Us.


Warranty

1. 6 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2.  Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
   You agree to all of the above-listed policies upon ordering on Qoo10!
3. repair shipping fee: pay by buyer