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- We ship worldwide.
- All orders will be shipped from South Korea by airmail.
- Please confirm your address is correct.
- We only ship to the address listed in the Qoo10
- It might take more than usual by any unpredictable events including weather condition, no nonstop shipping, customs & house policy in your country. Please Understand.
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- We accept the returns for any reason, but item must be "Un-Opened Condition."
- All returns must be sent within 14 days of receipt of your package.
- Once receiving the returned item, we will contact buyers to arrange refund of merchant value.
- Please note that postage is NOT refundable.
- If you received wrong item, please let us know. To resolve problem,. we will exchange it to the proper item. (In this case, we pay the cost of shipping.)
- If the items have returned to us under the unclaimed status, we will give you a full refund. (except postage.)
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- It is a small packet delivery, not the EMS, so we consider it would take about 8~20days for arrival (weekend excluded), but in the course of passing through custom, it may be delayed some time.
- we bag your understanding.
- Please DO NOT leave a neutral or negative review without contacting us first to get a better solution. A better solution for you is better than any other neutral or negative review .
- If you have any question about our listings or your purchase, please email to us through "Qoo10 MESSAGES" or "Email".
- We will reply to you ASAP, but if no responses have made within 48 hours for you, please check the spam list in your mail box.
- Q&A Email: mycha@gsakorea.com
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