We ship worldwide with Tracking Number by EMS(Express Mail Service) of Korea Post. We ship your orders within 1 business days after the payment. Please confirm your address is correct. It might take more than usual by any unpredictable events, including weather condition, no nonstop shipping, customs & house policy in your nation. Please Understand. All returns must be sent within 14 days after receipt of your package. If defects have found, take a photo and contact us immediately with the picture. If you want a refund or return for defects of product, you need to send it back to us first. After 3 days(business day) from receipt of return, we would resend you a new product or give you a full refund. In case you want a refund just for a change of your mind, you need to send it back to us first. At this time, the product must be in an 'orginal status', and all contents must be in an 'unharmed condition'. Also, the shipping charge, which was incurred when we dispatched it at first time, would be excluded on calculating your refund price. In this case, responsibilities for cost of return are at buyer's. Please notice this matter. Please DO NOT leave a neutral or negative review without contacting us first to get a better solution. A better solution for you is better than any other neutral or negative  review .  If you have any question about our listings or your purchase, please email to us through "Qoo10 MESSAGES" or "Email". We will reply to you ASAP, but if no responses have made within 48 hours for you, please check the spam list in your mail box. Q&A Email: mycha@gsakorea.com