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The instrctions below explains how to redeem your Xbox Live Gold digital codes on your console or on a computer.


How to redeem a prepaid code in a browser

Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see How to pay a past due balance on an Xbox subscription.

You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, through a web browser and use them immediately. Here's how:

  1. In a browser, go to Redeem code, and then select Sign In.
  2. Enter the 25-character prepaid code, and then select Redeem.

How to redeem a prepaid code on an Xbox One console

Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see How to pay a past due balance on an Xbox subscription.

You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, on your Xbox One console and use them immediately. To do so, follow these steps:

  1. Make sure you are signed into the Microsoft account for which you want to redeem the code.
  2. From the Home screen, scroll right to Store.
  3. Under Games, select Use a code.
  4. Use one of the following methods to enter your prepaid Xbox code:



How to redeem a prepaid code on an Xbox 360 console

Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see How to pay a past due balance on an Xbox subscription.

  1. Sign in to the Microsoft account for which you want to use the prepaid code.
  2. Press the Guide button on your controller.
  3. Select Games & Apps, and then select Redeem Code.

  1. Enter the 25-character prepaid code, and then select Done.
  2. When prompted, select Yes to confirm the redemption.