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READ THIS BEFORE YOU BUY…
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Welcome to JJ VILLAGE! We deliver your value. Enjoy your shopping with us.
SHIPPING
- Shipping time varies from countries and regions you live in.
- Delivery will be usually done within 5-10 business days including 2 days handling time. It might take longer time, depending on the status of customs office, holiday seasons, or weather, etc.
- Your item(s) ordered are shipped through "Eurasia" (Qoo10 shipping method) with tracking number. You will be able to trace your items from the departure of yours.
- In normal situation, it takes only a few days after Eurasia shipping to receive your item(s) as for Singapore.
RETURN POLICY
- We carefully inspect the item prior to shipping.
- We offer exchange or refund on serious problems such as a defect of item or misrepresentation on description.
- For a refund or exchange, buyers need to report us about problem or reason of return within 14 days after receiving.
- Shipping and handling fees are not refundable.
CUSTOMS & DUTIES
- Please check customs and duties of your item(s) in your counrty prior to buy.
- We are not responsible for any additional charge, tax and duties which may occur in your countries.
Delivery Confirmation & REVIEWS
- Your delivery confirmation in good condition of item(s) and positive reviews on our products or services are a great encouragement for us. We promise that will back to you with better services and products.
- If you are not satisfied with our products or services, PLEASE tell us. We are always open and willing to solve your concerns or issues.
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ALWAYS THANK YOU for your shopping with us!!
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