Rock
SHENZHEN RENQING TECHNOLOGY CO.，LTD.( hereinafter called “Renqing”) is established in 2009
and headquatered in Shenzhen China and now it has branch offices in Beijing， Shanghai， Wuhan，
Chengdu. The office area is 2000 square meters and Renqing packing factory area is more than
10000 square meters.
Sales channels: Domestic & Overseas， Online & Offline:
In China， every province has
distributor( except for Tibet)， more than 200 overseas distributors; our products has been
exported to more than 60 countries or regions， such as America (the US， Canada， Brazil， etc.)
Europe (German， the UK， Russia， Italy， etc.)， Southeast Asia (Singapore， Malaysia， Thailand，
Burma， Cambodia， Indonesia， Vietnam， etc)， Japan， Korea， etc..
Online and offline sales channel
of perfect combination.
1) We accept Alipay， West Union， TT. All major credit cards are accepted through secure
payment processor ESCROW.
2) Payment must be made within 15 days of order.
3) If you can\'t checkout immediately after auction close， please wait for a few minutes and
retry Payments must be completed within 15 days.
Item are shipped within 5 business days once full payment is settled.If you can\'t get your
items in time，please contact to us first，we wil check and solve it for you soon.We will reply
your mail within 24 hours normally. sometimes have a little delay due to the weekend or
holiday.If you can\'t get our mail after 48 hours，please check your spam or contact to us with
other mail address.
If item DOA(Dead of Arrival)，Buyers Can return it in 14 Days，We will Replace it with New item
after we receive DOA item.Please Contact us Before you sent the item back
All item Comes with Basic 3 Month Sellers Warranty，if item defective in 3 Month，We will offer
replacement withour extra Charger(including shipping fee)After we Receive the Defective item.
If item Defective after 3 Month，Buyers can still send it back，We will contact suppliers or
Manufactory for Warranty.Buyers Might Need pay the Shipping fee For resend the replaced item.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback
is very important We request that you contact us immediately BEFORE you give us neutral or
negative feedback， so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!