Please read and understand the following terms and conditions before proceeding with your order
Terms and Conditions
1. Mail via Singpost normal mail has a higher chance of getting lost or delayed.
We will not be liable and will not compensate for lost or delayed mail caused by Singpost.
2. For return/exchange of items, buyer to bear all shipping and handling charges incurred
3. No return/exchange of items is allowed unless:
- Major manufacturer defects
- Wrong item sent
4. Kindly notify us for all the exchange request via email ( funland_q10@yahoo.com.sg ) within 3 days
upon received the product; clearly stating your order details(Cart/order No.) ,together with the image
of the defective item.
5. We reserved the rights to rejected any exchange or replacement if bad reviews/comments for the order have been made.
Terms and Conditions
1. Mail via Singpost normal mail has a higher chance of getting lost or delayed.
We will not be liable and will not compensate for lost or delayed mail caused by Singpost.
2. For return/exchange of items, buyer to bear all shipping and handling charges incurred
3. No return/exchange of items is allowed unless:
- Major manufacturer defects
- Wrong item sent
4. Kindly notify us for all the exchange request via email ( funland_q10@yahoo.com.sg ) within 3 days
upon received the product; clearly stating your order details(Cart/order No.) ,together with the image
of the defective item.
5. We reserved the rights to rejected any exchange or replacement if bad reviews/comments for the order have been made.
Shipping Method
1) SingPost Normal Mail
- Delivery Time: Usually within 3~7 working days, but occasionally could be delayed up to 4 weeks.
- Delivered to: Letterbox/Mailbox.
- Tracking Number: No (we will not able to trace if lost by Singpost).
- We will not responsible for any parcel that is damaged or lost in transit.
- We strongly recommend customers to use Qxpress Service.
2) Qxpress
- Delivery Time: Usually within 2~5 working days
- Delivered to: Doorstep
- Delivery Hours: Weekdays & Saturday, 9am-8pm
- Tracking Number: Yes
Qxpress customer center: 64348400 (Mon~Fri 9am~5pm), email: info@qxpress.sg
Qxpress tracking web page: http://www.qxpress.asia/eng/html/customer_tracking.html
