Term and Condition Dear customer : We offer 1 to 1 exchange with manufacturing defect from the day of received within 7 days ,countdown starts from the date u received the item. Ps call us for the stock available before drop by at our office/warehouse for exchange, and the items have to be in original packing . Any Repair servicing ,customer need to bring down to our service centre.(with 1 year warranty cover) For self pickup collection time and Repair servicing : Monday - friday 9am to 5pm saturday  9am to 12pm Collection Address : T5@ Tampines , 43Tampines Industrial Ave 5, Singapore 528631. Tel: 67430911