BackQuestions & Answers2 questionsGet specific details about this product from customers who own it.BackAsk A QuestionReviewsCustomer reviews3.2 out of 5Average rating:3.2out of5stars, based onreviewssee all 183 reviews 5 stars744 stars283 stars62 stars71 stars68 Write a reviewSort by:?Most relevantrelevancyhelpfulsubmission-descsubmission-ascrating-descrating-ascMost relevantMost helpfulNewest to oldestOldest to newestHigh to low ratingLow to high ratingDoes not work9/6/2017Average rating:1out of5stars, based onreviews9/6/2017by KimmyThe first night I used this product it was fine, the second time I used this product was horrible. I had used it in the morning before putting on my makeup & as soon as I started putting on concealer my eyes started burning really bad. I imediatly removed the make up & I went the entire day without it. My face was red, & my eyes were super puffy & red all day. The next morning I woke up & my eyes were really swollen & hard to open. That night I decided to try it out again (thinking something else had caused my face to get irritated) but it did the same thing. I figured out that the deep cleanse was what caused everything. It's day three & my face feels really dry & itritaed. I can't wear make up today or probably the rest of the week until my skin gets better,. It kind of upsets me because Im supposed to go out this weekend & also take pictures. I do not recommend this product at all. My skin is usually not sensitive & I hardly ever get acne but this product dried out my skin in just two washes.Was this review helpful?Yes (0)No (0)ReportSkin irritation after two uses???11/8/2017Average rating:1out of5stars, based onreviews11/8/2017by MistMy girlfriend bought this product a couple days ago as she has just run out of her usual face wash stuff and yesterday after her second time using it it became exceedingly clear that something just wasn't working when it came to using the product. Its been 24 hours since she's used it last and her skin is very red, dry, and itchy. She can't really emote or touch her face without pain. Thankfully there is minimal to no swelling, but we were expecting the irritation to clear up by now? She can't even apply anything to her face to get moisture back into her skin or anything because it just burns. I was afraid we were alone because she told me the reviews were pretty good but its relieving to know that its not just her. Its unfortunate that others have these strange adverse effects but it makes me hopeful that something will be done.Written by a customer while visiting NeutrogenaComment from -11/8/2017Thank you for writing this review. We'd like to learn more about your girlfriends experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.Read moreWas this review helpful?Yes (0)No (0)ReportRead all reviews
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