1. DELIVERY POLICY All orders will be mailed out within 2 working day (Mon-Fri) upon payment confirmation. Kindly ensure that the address you provided is correct.
SINGPOST NORMAIL MAIL Delivery is about 3-7 working days depending on the season. No tracking service available, thus we are unable to know your parcel whereabout. We wouldn't be responsible for any missing orders due to SingPost negligence.
QXPRESS MAIL Delivery is about 2-4 working days depending on the season. Recommended service if you wish to receive your order fast.
Tracking is available via http://www.qxpress.asia/eng/html/customer_tracking.html
2. COLOUR ACCURACY POLICY Colour reproduction can still vary when viewing on different monitor or mobile device screens.
3. EXCHANGES POLICY We provide a 7 days free exchange so long the item is in original conditions (unused, unworn, with all tags and original packaging intact). For all exchange, please email to cuteclub@hotmail.com with your order no. and state which design/size to change. For exchange via postage, we regret that you have to bear postage fees for both ways if the exchange is not due to wrong size/design sent by us.