Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.
There are many payment methods available on DHgate.com such as credit cards, real-time bank transfers, offline payments (bank transfers and Western Union). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by DHgate, and will not be released to us until you receive your order and are satisfied with it.
please note:
1. If you have any require, please tell us. We will do our best to satisfy you;
2. If you buy multiple items from us, we may support combined shipping
Shipping:
1. We ship the items by China Post Air Mail,Russian Air(only for Russian less than 2KG),EMS(more than 2 KG). Usually we will ship the items by China Post Air Mail and Russian Air to most of the countries;
2. We supply cheapest shipping service; if you need fast ship, please tell us first;
3. If goods are hold by buyer locate customs, buyer have to bear the risk. If happen import charges or other fees or other risk since we send out the goods from China, the buyer is responsible to clear the custom or pay the custom tax, these risks is due to buyer`s custom, that is out of our control. Please understand.
4. As different country have different locate customs policy, in order to let customer receive the goods safely and smoothly, we have the final decision to choose which express service when ship.
Shipping time
1.RUSSIAN 20-40 days
2.USA 10-20 days
3.Brazil 40-80 days
4.Europe 15-40 days
5.Poland 15-30 days
Feedback
1. Your satisfaction is our final goal;
2. Please feel free to contact us anytime if you have any questions. We will try our best to help you;
3. If you are satisfied with our service, please rate the details of the transaction and leave us a positive feedback. We will do the same for you. If you have any questions, please contact us first, we will work with you to solve any problems.
1. If you are not satisfied with the item for any reason, you may contact us within 3 days after receiving the item;
2, The item should be in the same condition as it was delivered to you, a full refund will be issued within 3 days after we receive the item, not include shipping and handling fees.
1. Your satisfaction is our final goal;
2. Please feel free to contact us anytime if you have any questions. We will try our best to help you;
3. If you are satisfied with our service, please rate the details of the transaction and leave us a positive feedback. We will do the same for you. If you have any questions, please contact us first, we will work with you to solve any problems.