For item with defects, please contact us via email first (cutieworldsg@yahoo.com.)
Only items with defects will be replaced.
All sale and promotional items are non-exchangeable.
We do not exchange or refund for items that do not fit your size. Please check all measurements before placing your order.
We don't accept the cases below: 1. Over 7 days from receiving item 2. Sending item without prior contact 3. If items are open/used or damaged 4. Simple Mind Change 5. After reviews have been made